Oh-Oh: Despite Knowing Better, Marketers Still Lack Skills to Deliver on Customer Experience
While many executives worldwide (about 25 percent) using data analytics have seen a positive shift in the ability to deliver…
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Survey: Top Priority for Enterprise Mobile Apps Is to Improve Customer Experience
The findings of a new survey commissioned by FollowAnalytics and Gigaom Research and performed by Survata Research Partners are worthy…
New Study Shows Retailers Now Understand Importance of Customer Experience, Plan to Spend More On It
Insights from a just released study from SDL and Econsultancy could help retailers better grasp the changing dynamics of the…