Agent AI Goes ‘Unlimited’ with Customer Support CRM
Ahead of the weekend, Agent AI — a leading provider of customer support tools — announced that its suite of…
CRM
Read More
B2B Firms Need Tech Tools, Too: CRM and Automation Growing
“Business to business (B2B) marketers are doubling down on various marketing technology tools in 2016 as they look for new…
Op-Ed: How to Master CRM
The following is a guest contributed post from Kym Reynolds, a senior marketing expert advisor for SmartFocus. Traditionally, Customer Relationship…
F2P Game Marketing: Why CRM’S Not Working
The following is an exclusive guest contributed post from Mark Robinson, CEO of game analytics and marketing company deltaDNA. The…
SmartZip Rolls Out Smart CRM Functionality and a Mobile Prospecting App
SmartZip Analytics, Inc., a provider of predictive marketing technology for real estate, tells MMW that they have redesigned and enhanced…
Marketers Going ‘Bananas’ Over FunMobility’s Engagement Case Study
FunMobility, a digital shop that specializes in designing mobile-first campaigns, developed an interactive mobile web experience for Chiquita Bananas and…
Vendini Touts New Mobile CRM App
Ahead of the weekend, Vendini rolled out Patron Connect, which is a new mobile app aimed to “dramatically improve day-of-show…
Salesforce Marketing Cloud Turns Attention to Instagram
Salesforce and Instagram should make quite a pair. It’s a coupling highlighted this week on the official Salesforce blog. “Today,”…
Lowering the 'Boom' on Mobile CRM
BoomTown, a real estate lead generation and Customer Relationship Management (CRM) system, shared with MMW this week details of the…
Improve Your Competitive Position with Three Social CRM Tips
The following is a guest contributed post from Larry Caretsky, CEO of Commence Corporation. Are you using social media to…